Real questions we get from buyers — answered honestly. Can't find what you're looking for? Ask us directly.
Initial sourcing is free. No upfront fees, no retainer. You only pay when you confirm an order.
Our service fee is 3–8% built into the final per-unit price, depending on order complexity, SKU count, and customization. You see one final number — no hidden line items.
For complex multi-category projects or OEM/private label work, the fee may be slightly higher to cover the additional coordination and inspection work. We'll always tell you upfront if a project falls in that range.
Unlike factories that demand 5,000–10,000 pieces per SKU, we work with flexible MOQ — from a single carton to a full container.
For trial orders or first-time buyers, we typically recommend a small mixed-SKU shipment to test product, quality, and process. Once trust is established, you can scale up to full containers.
Our flexibility comes from consolidating across multiple factories and multiple SKUs — so you get variety without the unit count any single factory would require.
Standard: 30% deposit before production, 70% balance against pre-shipment inspection (after you approve QC report, before container loads).
Accepted: T/T (bank wire), Western Union for small samples. For repeat clients with established trust, we can discuss flexible terms (e.g., 20/80, L/C).
We do not accept payment platforms with high seller-side risk (PayPal, Alipay for international) for full orders.
Our pre-shipment QC catches most issues before the goods leave the factory — you approve the QC report (photos + videos + sample inspection) before final payment.
If defects are found at QC stage, we negotiate with the factory: rework, replacement, or partial refund — at factory's expense, not yours.
For third-party inspection (SGS / BV / Intertek / AsiaInspection), we cooperate fully and provide all factory access. Buyer typically covers third-party inspection fees.
Typical breakdown:
Total from order confirmation to your warehouse: typically 6–10 weeks. We always send you a realistic timeline before order confirmation — no surprises.
Yes — and it's one of our most common services. We coordinate:
MOQ for private label is higher than for stock products (typically 1,000–3,000 per SKU depending on item), but we can often consolidate across products to make it work for smaller orders.
Yes. We handle all China-side export paperwork:
For shipping, we work with established freight forwarders and offer FOB, CIF, or DDP terms (DDP available for select destinations — please ask).
Destination-side customs clearance in your country is typically the buyer's responsibility, but we can introduce trusted local clearing agents in major markets (Saudi Arabia, UAE, Egypt, Philippines, Nigeria, etc.).
Samples are available for serious buyers and ongoing inquiries.
If you're testing multiple SKUs, we can usually consolidate them in one shipment to save you freight cost.
Ask us anything — WhatsApp, email, or LinkedIn. We respond honestly, in your timezone.
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